Updated November 12, 2020
To our valued partners,
Everyone at Howard Elliott has been, and continues to proactively monitor the evolving, delicate situation surrounding the Corona-virus (COVID-19) outbreak. Ensuring the safety and health of our employees, partners and customers has been, and continues to be our top priority during these challenging times.
We are doing everything we can to maintain the continuity of our business activities to minimize any potential disruptions for our valued partners. You are the lifeline of our business and balancing this tightrope of maintaining a safe workplace while preserving normal operations has been quite challenging.
Despite all our efforts, we have recently been affected by the virus and the result has left us a bit shorthanded. Unfortunately, you may experience a slight delay in order processing, but we are doing everything we can to make this obstacle as seamless as possible. We continue to ship and receive product daily and we are standing by to answer any questions you may have.
We encourage you to utilize our many digital tools during these challenging times. From our website, you are able to check all of your order/invoice/claim history via your customer portal. You can also place orders on Shopzio. Plus, every one of our sales team members maintains a wealth of product knowledge and has the ability to assist you with placing orders, check stock status and answer any questions you might have.
As always, I thank you for your continued support and understanding.
STAY SAFE, STAY HEALTHY & WEAR A MASK!
Updated April 2, 2020
Everyone at Howard Elliott has been, and continues to proactively monitor the evolving situation surrounding the Coronavirus (COVID-19) outbreak.
Our first priorities are to ensure the safety and health of our employees, partners and customers.
We have been, and continue to work to ensure the continuity of our business activities and to minimize any potential disruptions to you, our valued partner.
You are the lifeline of our business and balancing this tightrope of maintaining a safe workplace and preserving normal operations has been quite challenging.
We are joining the fight and manufacturing protective face masks for healthcare workers. Therefore, our factory and distribution center is open with a skeleton crew, processing your orders. Our warehouse is receiving and shipping products and our customer service team and sales representatives are here to answer any questions you may have.
I wish good health and safe environment to everybody in our extended Howard Elliott family.
We will continue to keep you updated should any changes arise.
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Even though we are working remotely, we are still here for you! You can call or email us with all your questions, including order status! We are happy to help!
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